Warranty and Shipping Info

OUR WARRANTY:

If you are unhappy with your purchase for any reason, please let us know within 30 days of purchase and we will provide a full refund. If the items are defective in any way we will pay for return shipping of the item. For items purchased which are not defective, shipping is the responsibility of the buyer. Please get in touch with us with any issue you might have and we'll try our hardest work things out.

SHIPPING:

For DICE our shipping is always FREE to Canada and the United States. Within Canada we generally use Letterman for single sets, which unfortunately does not include tracking. To the United States, all dice are sent as Canada Post Small Packets, which unfortunately also do not offer tracking. Our Mystery Pound of Dice will be sent with tracking for both Canadian and US customers.

For SMALL GAMES and ACCESSORIES, we charge a flat rate shipping of $8.99 for all shipments. These orders will be sent as Expedited Parcels within Canada and as Tracked Packets to the United States.

For LARGE GAMES, we charge a flat rate shipping of either $14.99 or $19.99 for all shipments. These orders will be sent as Expedited Parcels within Canada and as Tracked Packets to the United States.

We do NOT offer shipping outside of Canada and the United States at this time.

A Note on Duty: As we are a Canadian company, we are required to declare the customs value of all our shipments to the United States. In our experience, unless the items you are purchasing are in the hundreds of dollars, no duty will be added to your purchase price. Any duty that might arise, however, is the responsibility of the buyer.